ht777 Privacy Policy — How We Collect, Use & Protect Your Personal Data

This Privacy Policy ("Policy") is issued by the Operator of the ht777 platform ("ht777", "we", "us", "our") and applies to all personal data collected, processed, stored, and used in connection with access to and use of the ht777 website at ht777.bio and all associated gaming and sportsbook products and services (collectively, the "Platform").

ht777 is operated under an international gaming authority license, and as a condition of that license, is required to maintain a documented and enforceable privacy framework that meets international data protection standards. This Policy constitutes that framework and governs how ht777 manages the personal data of all registered Users, including Pakistani players in Karachi, Lahore, Islamabad, Faisalabad, and other cities across Pakistan.

By registering an Account on ht777, accessing any part of the Platform, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register an Account or use the Platform.

This Policy should be read in conjunction with the ht777 Terms & Conditions, which govern the overall relationship between ht777 and its Users. In the event of any conflict between this Policy and the Terms & Conditions on matters of data protection, this Policy shall prevail.

ht777 collects personal data in the following categories. In each case, the collection is limited to what is necessary for the stated purpose:

What we do not collect: ht777 does not collect sensitive personal data beyond what is required for KYC compliance (CNIC). We do not collect biometric data beyond the selfie required for liveness verification. We do not collect information about religious beliefs, political opinions, or health status.

ht777 collects your personal data through the following methods:

• Direct Submission. Information you actively provide during Account registration (mobile number, username, password), KYC verification (CNIC documents, selfie), and any contact with our support team.
• Automated Technical Collection. Technical and usage data collected automatically through your browser and device when you access the Platform, including IP address, session data, device identifiers, and browsing behaviour on ht777.
• Transaction Processing. Financial data generated through deposits and withdrawals processed via JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank. This includes transaction reference numbers and amounts.
• Gaming Activity. Data generated by your gameplay on the Platform — bet placements, game results, session durations, and responsible gaming tool usage — is automatically recorded as part of normal platform operation and regulatory record-keeping requirements.
• Cookies and Similar Technologies. Session cookies and functional tracking technologies used to maintain your logged-in state, personalise your experience, and measure platform performance. See Section 6 for full cookie details.
• Third-Party Identity Verification Partners. Where ht777 uses a third-party KYC verification service to authenticate CNIC documents and perform liveness checks, that partner provides a verification outcome (pass/fail) to ht777. The raw document data may be processed by that partner under a data processing agreement with ht777.

ht777 processes your personal data only for defined, specific purposes and only where a recognised legal basis exists. The following table sets out our processing purposes and the corresponding legal bases:

5.1 No Sale of Data. ht777 does not sell, rent, or commercially exploit your personal data to any third party. Your data is not a product.

5.2 Third-Party Service Providers. ht777 may share your personal data with carefully selected third-party service providers who process data on ht777's behalf under written data processing agreements that bind those parties to equivalent data protection standards. These categories of provider include:

• KYC and identity verification service providers (for CNIC authentication and liveness checking)
• Payment processing infrastructure providers (not the payment apps themselves, but underlying technical processors)
• Cloud hosting and server infrastructure providers on whose infrastructure the ht777 Platform operates
• Fraud detection and anti-money-laundering screening services
• Customer support platform providers (for live chat infrastructure)
• Game content providers (slot and live casino studios) — limited to session and outcome data required for game delivery and certification

5.3 Regulatory & Legal Disclosure. ht777 may disclose personal data to its international gaming licensing authority, to financial regulatory bodies, or to law enforcement agencies where required by applicable law or where ht777 is legally compelled to do so. ht777 will not disclose more data than is legally required in any such circumstance.

5.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of the Operator's business assets, personal data held by ht777 may be transferred to the acquiring entity, subject to that entity assuming equivalent data protection obligations. ht777 will notify registered Users of any such transfer in advance where practicable.

5.5 No Disclosure to Pakistani Third-Party Advertisers. ht777 does not share your mobile number, betting history, or any other personal data with Pakistani or international advertising networks, data brokers, or unaffiliated marketing companies.

ht777 uses cookies and similar lightweight tracking technologies on the Platform. The following categories of cookie are used:

• Strictly Necessary Cookies. Required for the Platform to function. These include session authentication cookies that keep you logged in to your ht777 Account during a session, and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies. Store your preferences such as language settings, responsible gaming tool configurations, and display preferences to personalise your ht777 experience across sessions.
• Analytics Cookies. Collect anonymised and aggregated data about how Users navigate the Platform — which pages are visited most, how long sessions last, which game categories are accessed most frequently. This data helps ht777 improve the Platform experience. This data is not linked to your identity.
• Security & Fraud Prevention Cookies. Used to identify suspicious session behaviour, detect multiple-account activity, and flag unusual login patterns that may indicate account compromise or prohibited conduct.

ht777 does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertising on other websites. You may manage cookie preferences through your browser settings, noting that disabling strictly necessary cookies may impair your ability to use the Platform.

ht777 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• 256-bit SSL/TLS Encryption. All data in transit between your device and ht777's servers is encrypted. This applies to every page of the Platform without exception, including the login page, account dashboard, deposit interface, and support chat.
• Password Hashing. ht777 does not store your Account password in readable form. Passwords are processed through a one-way cryptographic hash function. Even in the event of a server breach, your actual password cannot be recovered from stored data.
• OTP Authentication. Logins from new or unrecognised devices require one-time password verification via your registered Pakistani mobile number, providing a second layer of access security beyond your password.
• Access Control. Personal data held by ht777 is accessible only to staff members whose role requires access to that data. Access is controlled through role-based permissions and is logged for audit purposes.
• Segregated Player Funds. Player wallet balances are held in accounts segregated from ht777's operational funds, protecting your deposited money in the event of any business continuity issue.
• Intrusion Detection & Monitoring. ht777's infrastructure is continuously monitored for unauthorized access attempts, unusual traffic patterns, and potential security incidents. Automated alerting systems flag anomalous activity for immediate review.
• Data Breach Response. In the event of a personal data breach that poses a risk to Users, ht777 will notify affected Users and, where required by its licensing obligations, report the breach to the appropriate regulatory authority within the time frame required by applicable rules.

8.1 Active Accounts. While your ht777 Account remains active, we retain all personal data associated with it for the duration of the account's active period. This is necessary for the ongoing delivery of Platform services, responsible gaming monitoring, and financial record-keeping.

8.2 Post-Closure Retention. Following the closure of your ht777 Account — whether at your request or initiated by ht777 — we retain your personal data for a minimum of five (5) years from the date of closure. This retention period is mandated by our international gaming authority licensing requirements and anti-money-laundering compliance obligations, which require the ability to reconstruct account history, verify identity, and respond to regulatory enquiries for a defined period post-closure.

8.3 KYC Documents. CNIC documents and identity verification records are retained for the period required under the anti-money-laundering and Know Your Customer obligations imposed by our licensing authority. This period typically aligns with the five-year post-closure retention policy described above.

8.4 Communications Data. Support chat transcripts and complaint records are retained for a period of three (3) years following the closure of the relevant support interaction, to enable review in the event of subsequent complaints or legal proceedings.

8.5 Deletion After Retention Period. At the end of the applicable retention period, ht777 will securely delete or irreversibly anonymise personal data that is no longer required to be held. Anonymised data may be retained for statistical purposes where it can no longer be linked to any identifiable individual.

Subject to applicable law and any overriding legal obligations ht777 holds (including those arising from our gaming license), you hold the following rights regarding your personal data held by ht777:

To exercise any of the above rights, contact the ht777 support team via the 24/7 live chat or at [email protected] (plain text — not a clickable link). We will verify your identity before processing any data rights request to ensure that data is only released to or modified at the direction of the Account holder. Requests will be responded to within 30 days.

10.1 ht777 does not knowingly collect personal data from individuals under the age of 21. If ht777 becomes aware that personal data has been submitted by or on behalf of a person under 21 — whether through registration, KYC documentation, or any other means — that Account will be immediately closed and the personal data associated with it will be deleted, except where retention is required for the purpose of reporting the incident to the licensing authority or law enforcement.

10.2 Parents and guardians who believe that a minor may have created an ht777 Account using false information are strongly encouraged to contact ht777 support immediately at [email protected] (plain text — not a clickable link) so that the Account can be investigated and closed as swiftly as possible.

10.3 ht777 cooperates fully with parental control software providers and encourages parents and guardians to deploy such software on shared or family devices to prevent accidental access to gambling platforms by minors.

11.1 As an internationally licensed online gaming platform serving Pakistani players, ht777's data processing infrastructure may involve the storage and processing of personal data on servers located outside Pakistan. Where such international data transfers occur, ht777 ensures that equivalent data protection safeguards are in place through one or more of the following mechanisms:

• Contractual obligations imposed on the receiving party requiring data protection standards equivalent to those applied by ht777 under this Policy
• Transfer to countries or jurisdictions that maintain data protection laws recognised as adequate by relevant regulatory standards
• Binding corporate rules or equivalent frameworks where data is transferred within a group of companies under common ownership

11.2 Your personal data will not be transferred to any jurisdiction for the primary purpose of circumventing applicable data protection obligations. International transfers occur solely as a consequence of the technical architecture required to operate a globally licensed platform and are managed through the safeguards described above.

11.3 If you have questions about the specific countries in which your personal data is processed, you may request this information through the ht777 support team via live chat or at the contact details in Section 13.

12.1 ht777 reserves the right to update or amend this Privacy Policy from time to time. Changes may be required to reflect updates to the Platform's data processing practices, changes in applicable law, or changes in our licensing authority's requirements.

12.2 When material changes are made to this Policy, ht777 will provide advance notice to registered Users via the mobile number or notification system associated with their Account. The updated effective date will be shown at the top of this Policy.

12.3 Continued use of the ht777 Platform following notification of changes to this Policy constitutes acceptance of the revised Policy. If you do not agree with the changes, you should cease use of the Platform and close your Account before the effective date of the revision, following the account closure procedure described in the Terms & Conditions.

12.4 Non-material changes — such as corrections of typographical errors, clarifications that do not alter the substance of our data practices, or formatting updates — may be made without specific notification. The effective date on this Policy will reflect the date of the most recent update of any kind.

For any enquiries, concerns, or formal requests relating to this Privacy Policy or to the personal data ht777 holds about you, please contact us through the following channels:

• Email: [email protected]  (displayed as plain text — not a clickable link)
• Live Chat: Available 24/7 through the chat widget on the ht777 Platform — the fastest route to a response on any data matter
• Response Time: All formal privacy and data rights requests will receive an initial acknowledgement within two (2) business days and a substantive response within thirty (30) calendar days
• Identity Verification: To protect your data, ht777 will verify your identity before processing any access, rectification, erasure, or portability request. Verification typically requires confirming your registered mobile number via OTP

If you are dissatisfied with ht777's response to a privacy concern or data rights request, you may escalate the matter to the dispute resolution process described in the ht777 Terms & Conditions, or to the relevant supervisory authority designated under ht777's international gaming authority license.